Specialist Consultancy & Outsourcing Services
Jordan • United Arab Emirates • Panama
Established in Amman in 2017, Specialist Consultancy & Outsourcing Services has grown into a multi-country consultancy delivering high-quality, tailored solutions across Human Resources and Management Consulting.
Our expert advisors have extensive experience operating in Jordan, the UAE, and Panama, bringing deep market knowledge and global best practices (SHRM, CIPD, ISO HRM frameworks) to every engagement.
We are recognized for our precision, strong execution capabilities, and commitment to delivering work that is strategic, timely, and aligned with our clients’ business goals. Our hands-on approach and dedication to quality ensure we provide measurable value across all organizational dimensions.

Our Services:
We provide a full-spectrum Human Resources function built on global standards (SHRM, CIPD, ISO HRM frameworks) and tailored to the legal and cultural environments of Jordan, the UAE, and Panama.
Our HR practice integrates strategic direction, robust governance, and flawless operational execution, giving organizations a complete HR infrastructure designed for scalability, efficiency, and long-term organizational success.
We support companies at every stage of the HR lifecycle — from designing the foundational architecture to running day-to-day HR operations with precision and compliance.
• HR Strategy Development– Creating HR strategies aligned with organizational objectives, workforce demands, and long-term business plans. – Defining HR mission, vision, KPIs, and annual operating plans.
• HR Operating Model & Framework Design– Designing HR functions, roles, responsibilities, and governance structures. – Establishing HR service delivery models: centralized, shared services, or hybrid.
• HR Policies, Procedures & Manuals– Development or redesign of complete HR policy framework including Performance Management Systems and L&D. – Employee handbooks, HR procedure manuals, SOPs, workflow maps. – Compliance with labor laws in Jordan, UAE, and Panama.
• Organizational Design & Restructuring– Designing organizational charts, spans & layers, and role alignment. – Workforce optimization and restructuring programs.
• Workforce Planning– Short-term and long-term planning models. – Supply/demand forecasting, skills gap analysis, and resource allocation.
• Job Evaluation & Job Architecture Frameworks– Job analysis, job grading, job families, career ladders. – Market-based or point-factor evaluation methodologies.
• Job Descriptions & Competency Frameworks– Behavioral, technical, and leadership competency models. – Integrated with recruitment, performance, and development systems.
• Onboarding & Socialization– Structured onboarding programs. – 30/60/90-day success plans and productivity alignment.
• Compensation Structure Design– Salary scales, pay grades, and internal equity models.
• Payroll Governance & Payroll Outsourcing– Payroll processing, auditing, controls, and reporting.
• Performance Framework Development– KPI and OKR-based systems. – Balanced scorecard alignment.
• Appraisal & Evaluation Systems– Quarterly, bi-annual, or annual review frameworks. – Competency and results-based evaluations.
• Training Needs Analysis (TNA)– Skills gap analysis and capability benchmarks.
• Learning & Development Frameworks– Annual training calendars, career development paths. – Soft skills, technical trainings, and job-specific programs.
• Leadership & Executive Development– High-potential (HiPo) programs. – Coaching, mentoring, and leadership academies.
• HR Operations & Administration– Personnel files, contracts, HR documentation, records management. – Full outsourcing of HR administration for SMEs and large organizations.
• Attendance, Leave & Workforce Administration Systems– HRIS-supported time & attendance, shift planning, and leave tracking. – Custom rules configuration for each country.
• HRIS Implementation & Optimization– System selection, implementation, migration, and configuration. – Integration of payroll, performance, recruitment, and learning modules.
• HR Analytics & Dashboards– Workforce KPIs, turnover analysis, productivity metrics, and predictive analytics.
• Organizational Culture Assessments & Transformation Programs– Employee engagement surveys, and culture-building programs.
• Change Management Frameworks– Communication plans, stakeholder mapping, and transition management. – Supporting mergers, restructuring, and digital transformation.
We can manage the entire HR function on behalf of the client, including:
✔ HR Manager / Director outsourcing
✔ HR operations team outsourcing
✔ On-site support in Jordan, UAE, and Panama
✔ Virtual shared services support
✔ Policy management, recruitment, payroll, performance, and HRIS administration
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Our expansion into Panama strengthens our international footprint and allows us to deliver strategic HR, and Management Consulting services in Latin America.
With bilingual consultants and in-depth knowledge of local regulations, we support organizations seeking to enter, operate, or scale within the Panamanian market.
Nuestra expansión a Panamá fortalece nuestra presencia internacional y nos permite ofrecer servicios estratégicos de Recursos Humanos y Consultoría de Gestión en toda América Latina.
Con consultores bilingües y un profundo conocimiento de la normativa local, apoyamos a las organizaciones que desean ingresar, operar o expandirse en el mercado panameño.
Contact through: info@specialistjo.com or drop us a line: Jordan: +962798312817 UAE: +971509957931 Panama: +50764977940
Mon | 09:00 am – 07:00 pm | |
Tue | 09:00 am – 07:00 pm | |
Wed | 09:00 am – 07:00 pm | |
Thu | 09:00 am – 07:00 pm | |
Fri | 09:00 am – 07:00 pm | |
Sat | 09:00 am – 07:00 pm | |
Sun | 09:00 am – 07:00 pm |
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